A little help goes a long way
Something not working? An idea worth sharing? You’re in the right place. Choose what you need and we’ll take it from there.
Payments, your account, creator pages, or something that isn’t working.
Find the right helpTell us what feels good, what gets in your way, or what you’d love to see next.
Help shape ChaiLinkUseful answers
Read our FAQsFor account-access problems, you can get help without signing in.
Keep your payment reference and choose A support payment above. If a payment is still being confirmed, avoid paying again until its status is clear.
We aim to acknowledge help requests within two business days. Our team works Monday–Friday, excluding public holidays.
Yes. Share your email and WhatsApp number with your request. Keep the reference so we can find it when you follow up.
A real team, here for you
support@chailink.co+92-300-2612-932Monday–Friday, 10:00 AM – 6:00 PM PKT (UTC+5)
We aim to acknowledge help requests within two business days.