Payout Policy
ChaiLink uses a monthly payout schedule for creator earnings in PKR. Creators must provide accurate details for a destination they own in Pakistan.
Table of contents
1. Eligibility
Payout calculation uses the live ledger balance, excludes current-month credits and accounts for dispute holds and existing payout reservations. A saved payout method, the configured minimum and any account restrictions also affect processing. A dashboard balance or public badge alone does not prove identity, payout-account ownership or merchant settlement. You must cooperate with reasonable evidence requests and must not seek payouts from test activity.
2. Monthly schedule
Live earnings follow Asia/Karachi calendar months. The payout window opens on the 15th of the following month, subject to applicable requirements. The configurable minimum currently defaults to Rs. 1,000; smaller eligible amounts carry forward. The configurable processing estimate currently defaults to seven Pakistan business days, excluding weekends and Pakistan public holidays. Review the current schedule in your payout view. Provider delays, operational load or unresolved reviews may extend processing. This estimate is not a guaranteed arrival date or an instant, on-demand withdrawal service.
3. Destination and charges
Use only an account in your own name in Pakistan. Available bank or wallet methods depend on the enabled payout process. Review destination details carefully. Applicable withdrawal charges and taxes are shown with the payout breakdown. A destination change does not redirect a transfer that has already been submitted.
4. Status, holds and failed transfers
Payout records show the available processing status. A pending, held or review status is not proof of a completed bank transfer. Contact support about a failed, missing or uncertain transfer with the payout reference; do not assume an uncertain outcome permits a duplicate payment. We may request supporting information and will explain a hold where lawful.
5. Questions
Contact support with your payout reference for a missing transfer or incorrect destination. Never publish full account or identity details in a profile or message. Contact support@chailink.co or +92-300-2612-932. Support hours: Monday–Friday, 10:00 AM – 6:00 PM PKT (UTC+5). We aim to acknowledge inquiries within two business days. Business/correspondence address: Dara Mohala, Near Government School #2 Boys, Jhelum, Punjab, Pakistan.