Legal & Policies

Policies for voluntary creator support, payments, privacy, refunds and platform responsibilities in Pakistan. All supporter amounts are in PKR.

CHAILINK (SMC-PRIVATE) LIMITED

Business / correspondence address
Dara Mohala, Near Government School #2 Boys, Jhelum, Punjab, Pakistan
Incorporation number
0358304
NTN
K110389-4
Customer service hours
Monday–Friday, 10:00 AM – 6:00 PM PKT (UTC+5)Excludes Saturdays, Sundays, and Pakistan public holidays.We aim to acknowledge inquiries within two business days.

Payment policies & support

ChaiLink acts as the platform merchant of record for enabled digital creator-support checkout. These pages explain voluntary PKR support, refunds, privacy and how to contact us. Payment methods depend on the provider and options offered at checkout.

Terms & Policies

User agreements, acceptable use, and service terms

Privacy & Data

How we collect, use, and protect personal information

Payments & Refunds

Processing, refunds, cancellations, and disputes

Platform Responsibilities

Payment responsibilities and financial abuse prevention

Also see

  • About ChaiLink — business description and pricing
  • FAQs — common questions about payments and payouts