Creator Agreement
This agreement supplements the Terms of Service for creators who publish a ChaiLink profile or receive support.
Table of contents
1. Eligibility and truthful information
You must be an adult resident of Pakistan, control the published profile and provide accurate identity and payout information. Do not impersonate another creator, transfer an account to evade checks or offer unsupported goods or financial products. A public verification badge identifies a platform-approved profile; it is not a guarantee of content quality, financial eligibility or government endorsement.
2. Support and review
Receiving support does not by itself establish payout eligibility or prove that identity, account ownership or settlement has been checked. Use a payout destination you own in Pakistan and provide truthful information. We may request evidence during account, payout or transaction review, restrict affected activity, or decline incomplete or inconsistent information. A public badge does not replace this responsibility.
3. Earnings and responsibilities
Balances are subject to disclosed fees, taxes, reversals, disputes and payout reservations. Do not treat a pending or test balance as available cash. You are responsible for your tax reporting and for cooperating with legitimate dispute or verification requests. Keep payout and account information current and contact support promptly if it changes or is compromised.
4. Content, restrictions and closure
Comply with the Acceptable Use Policy. Staff may moderate public content using documented permissions; that does not authorize altering original financial evidence. Restrictions preserve an appeal route. Account closure does not cancel obligations arising from earlier transactions. Contact support@chailink.co or +92-300-2612-932. Support hours: Monday–Friday, 10:00 AM – 6:00 PM PKT (UTC+5). We aim to acknowledge inquiries within two business days. Business/correspondence address: Dara Mohala, Near Government School #2 Boys, Jhelum, Punjab, Pakistan.